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c2c logo

c2c, formerly known as LTS Rail, entered the private sector in May 1996 with a 15-year franchise. Around 30,000 people use c2c train services every weekday with 25 million journeys, on 110,000 trains a year.

The c2c route operates from Southend in Essex to Fenchurch and Liverpool Street in London, covering all of the major population centres in south Essex, including Castle Point, Basildon, Grays, Tilbury and Barking. 85% of total customers travelling to work in the City.


c2c are investing around £400m to improve services, and plan to introduce 74 new Electrostar trains to by 2002. Investment plans include Customer Information Systems, SMS, internet, intranet, call centre technology and ticket-on-departure.

c2c is a Prism Rail company. Prism was set up to bid for rail franchises in the privatised railways sector and it holds the c2c franchise until 2011. Prism also has the WAGN Railway, Wales and West and Cardiff Railway franchises.



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