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I have recently started my own business and chose NatWest as my bankers. Unfortunately, it took them 3 weeks to open the account and get a chequebook to me. Then they forget to process my business credit card application. If I treated my new clients in this fashion, I doubt my new venture would make it through the first year. Very disappointing NatWest.

Mr.I Goodman

 
 
Abbey National Barclays Bank
HSBC Lloyds TSB
Nat West General Section

Banking and Finance

The Nationwide building society has seen a dramatic fall in the amount of mortgage lending since it decided to stop offering discounted deals (why do you think that is then?).

Earlier this year they re-priced mortgages, scrapping the cheap introductory offers that meant reduced interest rates for the first years, in order to cut the charges for all its mortgage customers.

The money has, of course, got to come from somewhere and this meant that existing customers had to subsidise the extra cost.

Nationwide commented, "We refuse to price unfairly - it's as simple as that. We're quite prepared to forgo market share for the sake of fairness."

Fair enough!

 


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